DELIVERIES & PRODUCTION

DELIVERY FEES

Cost is based on the location, on-site design requirements, site vendor guidelines and
the delivery schedule requested by client. Changes to the schedule or unexpected
on-site delays may involve additional labor charges. Online orders are subject to a flat fee for shipping and is added during check out. Shipping rates are non-negotiable and will be added to all orders, based on that orders requirements.

PRODUCTION

Average production and installation costs are between 10%-20% of total flower costs determined by the needs of the space. Orders in lieu of installation are subject to a delivery fee.

CANCELLATION

If the event is cancelled by the client, for any reason, more than 90 days prior to the
event, 50% of the deposit will be refunded; less than 90 days prior, no refund of deposit;
less than 30 days prior, no refunds of any payments. If the event cannot go on as
scheduled due to uncontrollable circumstances such as a natural disaster or other acts
of God, client will receive a reasonable credit, less costs already incurred by Duia and
Jean, towards a future event.